Have you considered a maintenance contract?

Companies and individuals needing to budget for fixed costs have discovered that phone system maintenance agreements eliminate costly surprises.

Consider this – Most manufacturers offer at least a 1 year warranty. This is all well and good, but who pays the labor required to identify simple malfunctions from truly faulty parts, and then professionally remove, (without voiding the manufacturer's warranty), while directly dealing with the manufacturer? Unfortunately the manufacturer's warranty does not cover these services. They certainly won't pay a service company to perform this duty on your behalf.

Parks Communications offers phone system maintenance and equipment servicing either on a case by case basis or through a maintenance contract. Getting your telephony equipment serviced with Parks Communications ensures that you will receive quality, efficient service by industry leading technicians.

Why Do I Need A Maintenance Agreement?

To budget for fixed costs. Most manufacturers offer at least a 1 year warranty. This is all well and good, but who pays the labor required to identify simple malfunctions from truly faulty parts, and then professionally remove, (without voiding the manufacturer's warranty), while directly dealing with the manufacturer? Unfortunately the manufacturer's warranty does not cover these services. They certainly won't pay a service company to perform this duty on your behalf.

How much does it cost?

Maintenance contracts start at just $3.75 per port with optional additions for voicemail systems. With a maintenance contract you are ensured that your phone system is never down for long and you will never have to pay for a new part when damage is experienced through normal use. In addition, common maintenance practices, such as moves, adds, and changes are provided at a discounted rate.

Maintenance contract holders have access to:

• Free Part Replacement - Parts need to be replaced periodically. If your telecom equipment experiences failure during normal use we will replace it and install it for free. Now your phone system can be fully insured.
• Priority Status - All contracted customers receive priority status for parts and services over non-contracted customer's. In addition, all service under a contract has a guaranteed response time. Your system will always have guaranteed immediate support.
• Discounted Services - Contracted customers receive discounted rates for services not covered under a maintenance contract such as moves, adds and changes of new and existing equipment.
• 4-hour Required Response Time - For all major outages you're contract guarantees you a 4 hour response time so you're system can never be down for long.

Schedule a FREE Survey & Quote!

To sign up for an PCI Maintenance Agreement or to schedule a FREE survey, please contact our Customer Service Department.